Manged IT Services for SMEs

Data Storage & Recovery

For your business to function well you need swift and easy access to your data whilst ensuring its security. Use our extensive cloud and hardware infrastructure expertise to make an informed choice on the appropriate solution for your business. As well as finding the right storage solution, having robust Business Continuity and Disaster Recovery plans in place is vital to minimise disruption from event risk. We have a range of solutions suitable for a businesses of all sizes and industries. Our experienced engineers and project managers are ready to guide you through the necessary migrations with minimal disruption to your day-to-day operations.

Cyber Security

Cyber threats continue to grow over time and are constantly evolving as the hackers look for new ways to attack. Breaches can result in reputational, regulatory and financial consequences including data loss, inability to operate and potential fines. With so much at stake, every enterprise needs to take its cyber security very seriously and we’re here to help. Our first step is to audit your IT systems to identify specific vulnerabilities. Next we will propose appropriate solutions in areas such as anti-malware, anti-spam, network intrusion detection, data backup and implementation of ongoing processes and training. Shoal IT is Cyber Essentials certified itself and we can help you obtain this certification, ensuring adoption of UK government-backed cyber security best practices.

Monitoring & Support

Our first contact with our clients is to identify the optimal IT setup for their business. This is only the start of our relationship though, and our Managed Service packages provide a combination of remote monitoring and onsite support. Our professional and friendly engineers are available to troubleshoot any highlighted day-to-day issues and ensure a swift resolution, minimising disruption to keep your business running smoothly. We’re also here to help with key change events in your business from office expansion or moves, migration of systems and one-off projects. Planning and execution are critical for success and we provide the project management needed to ensure smooth execution and business continuity.

Hybrid Working

Even prior to the pandemic, modern business life was already evolving to include both office-based work and remote working. Covid-19 accelerated the shift to WFH for many businesses and it seems that “Hybrid working” is now here to stay. At the same time, technology continues to evolve and we are all using a broad range of devices and systems in a variety of locations. This work environment transformation underscores dual needs; strong account and device security and effective internal team collaboration and impeccable client service. We can help you navigate this new norm with our extensive expertise and flexible solutions.

Want to know more?

We would be delighted to discuss your current and future IT requirements.