Shoal IT Solutions

Managed IT Services London

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Managed IT Services for SMEs

Our experience in providing professional and friendly IT support to a wide variety of SMEs since 2002 means we really understand the IT challenges your business faces. We work closely with you to identify your requirements, both now and for the future, ensuring you have the right IT infrastructure for your needs. Cyber security lies at the heart of our approach and we’ll help you secure your IT systems and implement processes to improve your cyber resilience. We partner with trusted vendors allowing us to provide best-of-breed solutions tailored to your requirements. With a reliable IT partner to manage your technology needs, you’ll have more time to focus on growing your business.


Cyber Security

Cyber threats continue to grow over time and are constantly evolving as the hackers look for new ways to attack. Breaches can result in reputational, regulatory and financial consequences including data loss, inability to operate and potential fines. With so much at stake, every enterprise needs to take its cyber security very seriously and we’re here to help. Our first step is to audit your IT systems to identify specific vulnerabilities. Next we will propose appropriate solutions in areas such as anti-malware, anti-spam, network intrusion detection, data backup and implementation of ongoing processes and training. Shoal IT is Cyber Essentials certified itself and we can help you obtain this certification, ensuring adoption of UK government-backed cyber security best practices.


Data Storage & Recovery

For your business to function well you need swift and easy access to your data whilst ensuring its security. Use our extensive cloud and hardware infrastructure expertise to make an informed choice on the appropriate solution for your business. As well as finding the right storage solution, having robust Business Continuity and Disaster Recovery plans in place is vital to minimise disruption from event risk. We have a range of solutions suitable for a businesses of all sizes and industries. Our experienced engineers and project managers are ready to guide you through the necessary migrations with minimal disruption to your day-to-day operations.


Monitoring & Support

Our first contact with our clients is to identify the optimal IT setup for their business. This is only the start of our relationship though, and our Managed Service packages provide a combination of remote monitoring and onsite support. Our professional and friendly engineers are available to troubleshoot any highlighted day-to-day issues and ensure a swift resolution, minimising disruption to keep your business running smoothly. We’re also here to help with key change events in your business from office expansion or moves, migration of systems and one-off projects. Planning and execution are critical for success and we provide the project management needed to ensure smooth execution and business continuity.


Hybrid Working

Even prior to the pandemic, modern business life was already evolving to include both office-based work and remote working. Covid-19 accelerated the shift to WFH for many businesses and it seems that “Hybrid working” is now here to stay. At the same time, technology continues to evolve and we are all using a broad range of devices and systems in a variety of locations. This work environment transformation underscores dual needs; strong account and device security and effective internal team collaboration and impeccable client service. We can help you navigate this new norm with our extensive expertise and flexible solutions.

Mike founded Shoal in 2002 turning a background in physics and a keen interest in IT into what is now a long-standing commercial enterprise. Under Mike’s guidance, we have undertaken a broad array of successful projects for our diverse client base.With our strong focus on finding the right client solution, we are proud to say that many of these relationships have endured for well over a decade.

Mike’s innate ability to understand client IT requirements and propose practical solutions, combined with a friendly and professional Helpdesk provides our clients with the confidence that they have the right IT solution for their needs.

  • As a legal practice specialising in media law, we are acutely aware of the importance of protecting client data and reputation. Whilst attending the annual Solicitors Regulators Authority’s COLP/COFA conference I was interested to hear the SRA’s recommendation that small firms should obtain Cyber Essentials certification as an alternative to ISO 27001. Shoal IT Solutions managed the entire process in a professional manner, enabling us to become Cyber Essentials certified with minimal effort. They also provided recommendations and I.T. policy documentation to assist with ongoing compliance and contingency planning. It is reassuring to know that our I.T. systems follow cyber security best practices. I can thoroughly recommend Shoal’s services to any of my industry colleagues.
    Gilly Bloom
    Bloom Media Law
  • Mike has been looking after our IT for over a decade and he has been a reliable and trustworthy presence for our FCA-registered business. The ability to securely and easily share files between our team members is a key element of our set up and in the past we had always used a server. Mike suggested several alternatives to replace this and we recently migrated to using Microsoft Teams with Mike providing a seamless transition for us. Most recently during the Covid-19 lockdown, Shoal IT was an invaluable resource in helping us all get set up to work effectively and securely from home and we would have no hesitation in recommending their services.
    Mike Vogel
    Elcot Capital Management
  • We formed Caphaven in 2014 and in 2019 needed to overhaul our existing IT set up. Having known Mike since 2005, we asked Shoal to undertake a review of how we might improve our systems and network. Shoal handled the project to migrate to Microsoft 365 along with consolidation of our files in an efficient manner with minimal disruption to the business – a great testament to Mike’s professional approach.
    Peter Dailey
    Caphaven Partners
  • We are a recruitment company in Central London specialising in the creative industries and with a growing team. Mike’s assistance has been so helpful for us since we started working with him in 2019. With Shoal becoming our “virtual” IT department, the former burden of administering our IT operations has been efficiently transferred to Shoal, thereby freeing up key personnel in our company to focus on their day-to-day roles. Mike’s flexible and friendly approach makes Shoal very easy to deal with and we would highly recommend its broad range of IT services to other businesses.
    Sam Nolan
    Eden Marsh

Want to know more?

We would be delighted to discuss your current and future IT requirements.

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YOUR TRUSTED TECHNOLOGY PARTNER

Managed IT | Microsoft 365 Migrations | Project Work | 24/7 Support | Telephony | Connectivity | Wired & Wireless Networks | Office Moves | Start-ups | Managed Print | Cyber Essentials Certification | Managed Firewalls