Like many of you, we were greatly saddened by the passing of Queen Elizabeth II after her incredible record-breaking reign. With the pomp and ceremony of her funeral now behind us, we are moving to the final quarter of 2022 and this month we’re focusing on getting the best out of your office collaboration tools along with further cyber security updates – especially pertinent with recent scams related to the energy support scheme – e.g this inews report.
Optimising your software
The switch to hybrid working over the last couple of years has pushed business collaboration software even further into the spotlight. The ability for remote teams to work effectively and securely together is incredibly powerful, however, rollouts often don’t go quite to plan. You’ve spent all that money on shiny new hardware, your IT team has installed the new software but something’s not quite clicking? There are some key pillars to getting the switch right:
- Training – make sure you have this ready for both Day 1 and ongoing. Make it bitesize and user-friendly for maximum engagement
- Champions – appoint some software-savvy team members to be the go-to helpers for the first roll out phases – in those early days, if small issues can be quickly overcome, they won’t turn into massive hurdles
- Governance – set this up in advance of roll out and include clear objectives of how the new software will be used, permissions allocation and file-naming conventions
Phishing trips
It’s sad to see but the hackers even tried to take advantage of the Queen’s death with the NCSC warning of potential scams around access to her lying-in-state. As we have discussed in previous newsletters, there are plenty of measures you can take to guard against attacks though it’s key to remember that this isn’t a one-time thing, rather an ongoing process. Having good password hygiene, using multi-factor authentication and regular anti-phishing training can all help guard against the hackers getting the better of you.